Property owner guide
Essential steps for property owners facing water damage
Water damage is stressful, but prompt, decisive action limits further damage and makes restoration faster. Here’s what to do.
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01
Ensure safety
Safety is your top priority. Assess the situation carefully and protect yourself, your family and any pets. If the damage is extensive or poses electrical hazards, evacuate immediately and call emergency services if necessary.
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02
Identify the source of water
Determine where the water is coming from — a burst pipe, leaking roof, sewage backup or a flood. If the source is within your control (such as a burst pipe), shut off the water supply to prevent further flooding.
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03
Document the damage
Take photos or videos of affected areas and belongings. Make a detailed inventory of damaged items, including descriptions and estimated values if possible. This is essential for your insurance claim.
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04
Contact your insurance provider
Notify your insurer as soon as possible with the cause and extent of the damage and your documentation. Follow their instructions for filing the claim.
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05
Mitigate further damage
If it’s safe, remove excess water with mops, towels or a wet/dry vacuum. Place aluminum foil or wood blocks under furniture legs, and open windows and doors for ventilation if weather permits. Avoid electrical appliances in wet areas.
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06
Call a professional restoration company
A reputable water damage restoration company like Emer C Restoration has the expertise, equipment and resources to safely mitigate the damage and restore your property to pre-loss condition.
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07
Begin cleanup and drying
Professionals assess the full extent of damage and develop a restoration plan: extracting water, dehumidifying affected areas and sanitizing surfaces to prevent mold and contamination.
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08
Follow the restoration plan
Follow your restoration company’s recommendations. Expect some temporary disruption, such as noise from drying equipment or, in some cases, temporary relocation.
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09
Monitor progress
Stay in touch with the restoration team throughout the process and raise any questions or concerns promptly.
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10
Prevent future water damage
Regularly inspect plumbing, roofing and appliances for leaks or wear. Keep gutters and downspouts clear, maintain proper drainage, and consider water detection devices or a whole-house automatic shut-off valve.
By following these steps and working closely with professionals, you can effectively manage water damage and restore your property to its pre-loss condition.
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